Fourth & Hope (“us”, “we”, or “our”) operates www.fourthandhope.org (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information solely to improve the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

**Information Collection and Use**

Fourth & Hope is dedicated to respecting the privacy of our donors and volunteers. We rely on donations from the community, local businesses, and civic groups to continue offering help and hope to our homeless neighbors. We do not sell or loan your information. We do not share mobile information, including SMS registration data, with third parties for marketing purposes.

While using our Site, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to, your name.

**Information Collected**

– Contact Information: Name, organization/company/group, complete address, phone number, and email address.

– Donation Information: Amounts donated, dates of donation(s), method of payment, event participation, descriptions of soft good donations, and covered donor transaction fees.

– Volunteer Information: Group affiliation, dates/times of volunteer work, signed guidelines and waiver, emergency contact information, and project/slot sign-ups.

– Your Requests and Comments

– Non-Personally Identifiable Information, such as the number of hits our Site receives and whether the visitor is new or returning. This may require a ‘cookie’ to be sent to your web browser.

Thank you for your support and for trusting us with your information.

**Data Sharing**

Customer data is not shared with 3rd parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

**Messaging Terms and Conditions**

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Fourth & Hope, from 530-503-0550 regarding the volunteer program. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 530-503-0550 or [email protected]. Mobile opt-in information is never shared with third parties.

**Log Data** 

Like many site operators, we collect information that your browser sends whenever you visit our site. This log data may include details such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages you visit on our site, the time and date of your visit, the duration spent on those pages, and other statistical information. Additionally, we may use third-party services like Google Analytics to collect, monitor, and analyze this data.

**Cookies** 

Cookies are files that contain a small amount of data, which may include an anonymous unique identifier. These cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use cookies to gather information. You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you choose not to accept cookies, you may not be able to utilize certain portions of our site.

**How Information Is Used** 

Fourth & Hope uses your data to maintain records of donations, send acknowledgments, provide year-end tax statements, send newsletters and promotional emails, and for internal marketing purposes.

We typically add you to our mailing list unless you request otherwise. Our third-party mailing service is required to treat these lists confidentially and is prohibited from sharing them with others.

We also analyze website statistics to better understand how our site is used.

**No Sharing of Personal Information** 

Fourth & Hope will not sell, rent, trade, or transfer your personal information to outside organizations. The use of donor information will be limited to internal purposes and will only serve to further the mission of Fourth & Hope.

**Opt-Out Rights and Removing Your Name from Our Mailing List** 

To opt out of future mobile communications, text STOP or UNSUBSCRIBE. If you wish to be removed from our mailing list, please contact us. You can email us at [email protected] or call our Development & Marketing Department at (530) 631-0814.

**Security** 

Fourth & Hope uses Blackbaud’s eTapestry donor software to collect donations and store donor information. Blackbaud provides a secure payment processing platform with built-in and configurable fraud management tools, ensuring that payment transactions are secure. Their robust security measures include built-in fraud protection, advanced filters, and encryption to prevent data breaches and ensure the highest level of transaction security. Blackbaud adheres to PCI (Payment Card Industry) compliance standards to protect credit card data and ensure that transactions are safe.

**About Blackbaud** 

Blackbaud (NASDAQ: BLKB) is the leading cloud software company dedicated to powering social good. It serves the entire social good community, including nonprofits, higher education institutions, K–12 schools, healthcare organizations, faith communities, arts and cultural organizations, foundations, companies, and individual change agents. Blackbaud connects and empowers these organizations to increase their impact through cloud software, services, data intelligence, and expertise. Learn more at www.blackbaud.com.

**Changes to This Privacy Policy**

This Privacy Policy is effective as of December 30, 2024, and will remain in effect except for any future changes to its provisions, which will take effect immediately once posted on this page.

We reserve the right to update or modify our Privacy Policy at any time, so we encourage you to check this Privacy Policy periodically. If you continue to use our Site after we post any modifications to the Privacy Policy, it will mean that you acknowledge and consent to the changes and agree to be bound by the updated Privacy Policy.

**Contact Us**

If you have any questions about this Privacy Policy, please contact us at [email protected] or [email protected] call our Development & Marketing Department at (530) 631-0814 or our Volunteer Department at (530) 503-0550.